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codes History New Product TradeShows Equipments FALIT® INSTACNC® Services RFT Financing After Sale Services RMA Demo New App Demo Image Menucodes History New Product TradeShows Equipments FALIT® INSTACNC® Services RFT Financing After Sale Services RMA Demo New App Demo Image Testimonials Kelley, thank you for all of your effort. It’s noted that the service we got was excellent on your behalf. From all of us at the GE site here in Houston, Thank you! David GE Electric Thank you for your concern and quick repair of our laser lens. We were able to bolt it back on and now production has resumed full force. Thanks again for your speedy recovery time and your assistance in getting us back up and running. Derick ABB - Baldor I am writing to give feedback on the visit we had this week with Casey and the install and training he provided for our newly retrofitted FALIT tool. For both myself and Greg, we can’t speak highly enough of Casey’s abilities, knowledge and professionalism. Denis Sandia National Labs Hi Farrukh, I would like to express my appreciation on the excellent job James did for us. He made the tool work and resolved the trench issues that we had for four years. Thanks for his and your support. Wanming Skyworks Casey did a great job getting us trained up. He was very professional and tirelessly helped my team and I get familiar with the FALIT system. Casey delivered all the information we needed to get our safety officer to certify the machine. It was a pleasure having him out to Idaho to help us set the laser system up. Reston Idoha National Labs Hi Tom, I wanted to thank you for your support getting through the software upgrades we requested. Anton was great to work with and everything seems to be working straight out of the gate. David Eaton Anton, I took the software for a ‘test drive’ today. I only changed and tested 1 SKU but overall it looked great. We’ll continue our testing but right now I don’t see any issues. I was able to find the Work Order log and it collected the required data on the 2 dummy work orders I entered. Very nice. Will keep you posted as we do more testing. Paul 3M Big shout out to Channing, he did a great job and got us back up. Showed me how to adjust the image quality which makes a big difference. Thank you for your quick support too. It is very much appreciated. Ray Renesas Electronics Previous Next Explore products by Brand Explore products by Type Laser Equipment (5) Service Parts and Accessories (2) Build Your Own Model (1) CNC Machining Center (1) Explore Application Demo Frequently Asked Questions buyer’s guide What is the regular delivery time ? The standard equipment model shall be delivered in 6 to 8 weeks. The custom engineering model delivery shall be mutual confirmed in quotation, usually not more than 12 weeks. What is the payment CLC accept? CLC accept US dollars, all types of foreign currencies shall be paid by the current exchange rate. The deposit can be paid by credit card online, and the balance payment can go through cheque or bank transfer. Where can I get the quote to apply budget? You can click the email button under the product detailed page and get instant quote. If you need custom engineering models beyond all standard models and build your own model page, contact us please, contact information are listed at the bottom column of every page. Services Can I get free demo before purchase? Yes. We propose the equipment restrictly by customer’s application. To help the customer gain the desired processing capability is the key first step to build satisfaction. What is the Warranty Policy for equipment and parts? The standard warranty duration of equipment is 2 years for fiber and CO2 lasers, 1 year for other lasers, parts and labor free, travel expense reimbursement by real spending bills. The standard policy to services parts, accessories and ancillary devices are 90 days. The conditions are the equipment or parts did not modified by authorization. Click here to review the detailed clauses. What are the service plans available? We offer two types of field service plans after sales: 1. Preventive Maintenance plans: Annual and Biannual 2. Priority Assurance Plans Silver plan (laser source only) Gold plan (laser source + labor/travel) Platinum plan (laser source, + workstation + labor/travel) Tech evaluator Guide What is the key factor to select laser builder? The key is to evaluate their controller and software. The qualified one shall have their own controller and in-house electrical and software engineers team. The unqualified one use the 3rd party controller and software, they are unable to do the service and trouble shooting, you might have hassle with these general contractor”. What are the key modules of a laser equipment? The key modules / sub-systems include laser source, and laser beam delivery controller, work piece positioning sub-system (fixtures, machine vision, and robot are the 3 options) fume extractor and other ancillary device to support the applications. How can I ensure to buy the right laser for application? The best way to do is requst FREE workpiece sample test first. which ensure you to get the right laser with exact desired processing capabilities. The test result will be the equipment acceptance criteria. If your application does not request high precision (usually the laser reaction spot less than 30 microns, or repetition less than 10 microns), and you have laser processing experience, you can directly purchase by demo. And the CLC outgoing QC standards shall be the acceptance criteria. custom Engineering What is the uniqueness of CLC engineering service? We have a full range of wavelength laser application lab, with 50+ years experience , we are able to propose the right laser for your project. We have a full feature engineering team, including optical, mechanical, electrical and software engineers, we build our own laser system controller and software , so that we can have the ability to do laser custom jobs by your unique request. What are the available options? You can go Build My Own” to view all the options. Generally, there are: XY table, Rotary, Dial motion work station fixtures on conveyor fixture plate on auto feeder linear robot 6 joints robot Machine vision, including video microscope Special design for heavy dusty/oily work environment, extreme temperature, waterproof, mark recognition proof etc. What are the quality and safety compliance? Our standard models are default compliant with FDA CDRH and OSHA safety standards. We can do the custom engineering jobs under UL, CE or CSA quality assurance criteria by request. Software Can I sync laser job data with cloud based ERP? Yes, we can custom the software: Connect to an on-premise or cloud based database, set as the client or server by your request. Works with any relationable database including SQL servers, Oracle, or Microsoft Access. Communicates through Web Service calls. Supports JSON or XML based messages. Can I generate complex serial numbers/char? Yes. our software LMS developed in-house and keep evolving for over 25 years. The highlights of LMS are: Create and edit any vector or raster graphic marks Auto generate serial number, text mixture series or arrays The best barcode, 2D code generator with 27 types Can I get custom software for appointed hardware? Yes. We offer custom software development service by request, for any appointed hardware, like electrical safety components, appointed brand robots and motion control stages. Contact Us Click to Contact : 8251 Presidents Dr., Orlando FL 32809 +1 407 926 3500 Mon - Fri: 8:00 - 17:00 EST Click to Email : sales@controllaser.com support@controllaser.com hr@controllaser.com vendor@controllaser.com Appointment Request: CLC advisor : Fred Nielsen (Vice President) Racquel Silva (Sales) Tripper Chan (Sales) Junkai (Arron) Zhao (Int’l Sales Mgr.) Farrukh Habib (Field Service Mgr.) Sumedha Sawagana (Software Mgr.) James Benson (Field Service) Joe Garza...